Last Updated: 3 June 2026
1. Introduction
Welcome to Namma Mentors ("Namma Mentors", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, protect, and share information when you use our website, services, mentorship and counselling guidance, college senior interactions, or otherwise interact with Namma Mentors through nammamentors.com.
Operated By: Deepak U Yaliwal
Business Type: Educational mentorship and counselling guidance platform
Location: Bengaluru, Karnataka, India
This Privacy Policy applies to students, parents, website visitors, and anyone who interacts with our services.
We value your privacy and aim to handle personal information responsibly and transparently in line with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) and other relevant laws where applicable..
2. What Personal Data We Collect and How
We collect information that you voluntarily share with us when you fill out forms, make a purchase, request guidance, contact us, or use Namma Mentors services.
Depending on the service, the information we may collect can include:
- Name
- Email address
- Phone number
- KCET or COMEDK rank (or rank range)
- Category (where relevant for counselling guidance)
- Branch preferences
- College preferences
- Location preferences
- Counselling goals and questions
- Preferred language or communication preferences
We may also collect limited technical information automatically to improve website performance and user experience, including:
- device and browser information
- IP address
- website usage information
- cookies and analytics data
Payments are processed securely through Razorpay and other payment providers. Namma Mentors does not store complete card details, UPI PINs, net banking credentials, or other sensitive payment information.
3. Why We Collect Your Data
We collect and use information only to provide and improve Namma Mentors services and support students effectively.
This may include:
- providing mentorship, counselling guidance, and college senior interactions
- connecting students with a mentor or college senior, depending on the service purchased
- helping with KCET, COMEDK, branch, college, and counselling-related guidance
- processing payments and managing purchases
- responding to support requests and student queries
- sharing important updates related to services or mentorship
- improving our services and user experience
- preventing misuse, fraud, or abuse of the platform
- complying with applicable legal requirements
We only collect information that is reasonably necessary to provide our services and support students effectively.
4. How We Store and Protect Your Data
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.
Information shared with Namma Mentors may be stored using secure digital tools and systems required to operate our services. Access to personal information is limited to mentors, college seniors, or team members only where reasonably necessary to provide guidance and support.
While we make reasonable efforts to keep information secure, no online platform or method of electronic storage can be completely guaranteed to be fully secure.
We aim to handle personal information responsibly and in line with applicable Indian laws.
5. Who We Share Your Data With and Why
We do not sell, rent, or trade personal information to third parties.
We may share limited information only when necessary for providing services.
5.1 Assigned Mentors
For mentorship, counselling guidance, or college senior interactions, we may share relevant student information with the assigned mentor or college senior where reasonably necessary to provide support and guidance.
This may include:
- name
- KCET / COMEDK rank or rank range
- category (where relevant for counselling guidance)
- branch preferences
- target colleges, counselling goals, or preferences
- language or communication preferences
- student questions or counselling-related concerns
- contact details where required for coordination and support
Information is shared only to help provide mentorship, counselling guidance, college insights, and student support through Namma Mentors.
5.2 Payment Service Providers
Payments are processed through Razorpay and other authorized payment partners. Relevant payment information may be shared with them solely for payment processing, fraud prevention, and transaction management.
5.3 Cloud Infrastructure Providers
We may use trusted hosting, storage, and infrastructure providers to operate the platform and securely store information.
5.4 Legal Requirements
We may disclose information if required by law, court order, government authority, or regulatory requirement.
6. Data Retention
We keep personal information only for as long as reasonably necessary to provide services, support students, resolve issues, maintain service records, and meet applicable legal requirements.
In most cases, information may be retained for a reasonable period after mentorship, counselling, or related services are completed, unless a longer period is required for legal, operational, or support-related reasons.
When information is no longer reasonably needed, we will make reasonable efforts to remove or securely manage it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Essential Cookies
Essential cookies are required for the proper functioning of the website and cannot be disabled through our systems.
Analytics Cookies
Analytics cookies may be used to understand how visitors interact with the Namma Mentors website so we can improve performance, usability, and overall user experience.
You may choose to disable non-essential cookies through your browser settings. However, some parts of the website may not function as expected if certain cookies are disabled.
8. Your Rights Under the Digital Personal Data Protection Act, 2023
Subject to applicable law, users may have the right to:
Access Information
Request information about personal data we hold about them.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of personal information, subject to legal and operational requirements.
Withdrawal of Consent
Withdraw consent previously provided for processing personal information.
Grievance Redressal
Submit complaints regarding the handling of personal information.
We will make reasonable efforts to respond to valid requests in accordance with applicable laws.
9. Children and Minors
Namma Mentors primarily supports students exploring engineering college and counselling decisions, including KCET and COMEDK aspirants. Many of our users may be under the age of 18.
If you are under 18, please use our services with the knowledge and permission of a parent or guardian.
If a parent or guardian believes that personal information has been shared without appropriate permission, they may contact us and we will make reasonable efforts to assist.
10. How to Exercise Your Rights
If you would like to access, update, correct, or request deletion of your personal information, or have questions about how your information is used, please contact us.
Email: nammamentors@gmail.com
To help us respond faster, please mention the nature of your request (for example: access, correction, deletion, or consent withdrawal) along with your name.
To protect privacy and security, we may request additional information to confirm identity before processing certain requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal requirements, or how we handle information.
Any updates will be posted on this page along with the revised "Last Updated" date.
By continuing to use Namma Mentors after changes are posted, you agree to the updated Privacy Policy.
12. Contact and Data Grievance Officer
If you have any questions, concerns, privacy-related requests, or complaints about this Privacy Policy or how personal information is handled, please contact us.
Privacy & Grievance Contact
Name: Deepak U Yaliwal
Email: nammamentors@gmail.com
Phone: +91 70191 27589 WhatsApp: +91 96205 20350
Location: Bengaluru, Karnataka, India
We aim to review privacy-related concerns within a reasonable time and make fair efforts to address genuine issues based on the situation.
General Contact Information
Namma Mentors
Website: nammamentors.com
Email: nammamentors@gmail.com
Phone: +91 70191 27589 WhatsApp: +91 96205 20350
Location: Bengaluru, Karnataka, India
By using Namma Mentors and its services, you confirm that you have read this Privacy Policy.