We're Here to Help
Have questions before purchasing a plan? Not sure which option is right for you? Want to better understand how Namma Mentors works?
We're here to help.
Whether you are a student preparing for KCET counselling, or a parent trying to better understand colleges, branches, placements, or counselling choices, feel free to reach out.
Our goal is to make the decision-making process clearer, more informed, and easier to navigate through practical guidance and honest student insights.
Contact Details
Phone: +91 70191 27589 WhatsApp: +91 96205 20350
Address
Bengaluru, Karnataka, India
Support Hours
Monday to Saturday
09:00 AM – 11:00 PM IST
Response Time
All emails are typically replied to within 24 hours on working days.
Grievance Officer
If you have a complaint, concern, dispute, or service-related issue, please contact us first so we can understand the situation and work toward a fair resolution.
Support & Grievance Contact
Name: Deepak U Yaliwal
Email: nammamentors@gmail.com
Phone: +91 70191 27589 WhatsApp: +91 96205 20350
Location: Bengaluru, Karnataka, India
We make reasonable efforts to review concerns and help resolve genuine issues within a reasonable time based on the nature of the request.
If a concern remains unresolved, users may also seek assistance through appropriate consumer grievance channels available in India, including the National Consumer Helpline.
National Consumer Helpline (India): 1800-11-4000
Frequently Asked Questions
Q. I paid but didn't receive my service. What should I do?
First, verify that payment was successful and that your submitted contact information is accurate. Please also check WhatsApp, email inbox, spam, promotions, junk, or updates folders where relevant.
If you still have not received any communication, contact us with your payment details and registered phone number or email address. We will review the issue and assist you as quickly as reasonably possible.
Q. How do I schedule my mentor call?
For plans involving counselling or mentorship support, our team may contact you through WhatsApp, phone, email, or other communication channels to coordinate the next steps based on mentor availability and operational workflow.
Q. Can I get a refund?
Refund eligibility depends on the purchased plan and the circumstances involved. Please review our Refund & Cancellation Policy for detailed information.
Q. I submitted incorrect information. Can I update it?
Yes. If you entered incorrect details, please contact us as soon as possible. We will make reasonable efforts to update information before mentorship or counselling coordination begins.
Q. Which plan is right for me?
₹99 – College Insider Call :
Suitable if you want honest student perspectives about academics, placements, hostel life, campus culture, and real college experiences.
₹599 – KCET Counselling Guidance :
Suitable if you want counselling guidance, branch and college support, option entry help, and a mentor interaction.
₹2999 – Dedicated Mentor Till Admission :
Suitable if you want personalized mentorship, counselling support, guidance during admission, and continued mentor assistance throughout your journey.
Still Have Questions?
If you are unsure about anything, please contact us before purchasing. We are happy to explain plans, answer questions, and help you choose the option that best fits your needs.
Our goal is simple:
Help students make more informed college decisions with greater confidence.